Terms of service

Effective October 8, 2026.

These terms cover your use of friends.help, operated by Eliza Research Corporation ("we"). When you join, you agree to them.

Who can join

You must be 13 or older to join. Only adults 18 and older are matched, put in groups or introduced. Members aged 13 to 17 are never matched or introduced to anyone. Give your real first name and your real age, and keep your phone number current. One person, one membership.

Text messaging terms

friends.help works by text.

• Program: friends.help sends conversational text messages (SMS and iMessage): questions about what you like to do, invitations to small group plans you can accept or skip, plan details, reminders and check-ins.
• How you opt in: on the join page, you enter your number, confirm it with a code, and tick a box that says: "I agree to receive recurring text messages from friends.help at this number: questions about what I like to do, invitations to plans, plan details and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to stop and HELP for help. Consent is not a condition of any purchase." We record that wording with the date and time. You can also opt in by text: send friends or friends.help as your first message to our number. We record that message as your opt-in.
• Consent is not a condition of any purchase.
• Frequency: message frequency varies with how you use friends.help. Unprompted messages are limited (two a week by default), and we do not text during quiet hours in your time zone.
• Stop: reply STOP to stop every text from our number, for friends.help and every other app on the same number. You get one confirmation and nothing else. To stop friends.help only, text leave friends.help or use the leave button on the settings page. You can also stop messages on the settings page.
• Start again: reply START.
• Help: reply HELP, or email help@ntwrk.party.
• Costs: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Privacy: Mobile numbers and opt-in data are not shared with third parties or affiliates for marketing. See the privacy policy.

Plans and safety

friends.help suggests plans at public places only. We do not run background checks on members. You are responsible for your own decisions and safety. Text us or email us to block or report a member. A person reviews every report.

Acceptable use

Follow the community guidelines. Do not harass, deceive, spam or sell to other members. Do not try to get information about other members that they did not share with you. We may pause or remove a member who breaks these rules or puts others at risk.

The service

friends.help is new and provided as it is. Features may change. Suggestions come from software and from people, so they can be wrong. To the extent the law allows, we are not liable for indirect or consequential damages from your use of friends.help or from meetings with other members.

Leaving

You can leave at any time on the settings page. See the privacy policy for what we delete.

Changes and contact

We will text you about material changes before they take effect. Questions: help@ntwrk.party.